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Maintenance and Service Plans

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Service Plans for Home Users

Maintenance - This cleaning, checkup and tune-up package is recommended annually, but these services may be scheduled at any interval. Any of these services also may be performed separately on any scheduled date or at any specified interval. If you request AiPC to schedule your computer for a service or service package (as either a one-time only service or at a recurring interval), as a reminder AiPC will call or email you approximately one week in advance of the due date.

Data Back-up - If you have personal data (e.g., files, pictures and movies) on your computer that are very important to you, then AiPC recommends that you have the data backed up at regular intervals to CDs, DVDs, Blu-ray media, a flash drive or an external hard disk drive (wired or wireless). AiPC can assist you in backing up your data either manually or automatically. There are many options available and AiPC will be happy to discuss all of them with you.

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Service Plans for Small Businesses

IT Support and On-call Availability

	AiPC can schedule regular visits to your place of business to perform any tasks that are required (e.g., troubleshooting, software installation, updates, virus removal and data back-up).
	AiPC can schedule specific tasks on any date or at any interval, such as cleaning, checkup, tune-up and data back-up.
	AiPC can be available on an on-call basis (especially useful when you have set up a new database or installed a new application or software suite).
	AiPC will quickly respond to any request via phone, email or request form.

Maintenance - This cleaning, checkup and tune-up package, which includes software & operating system updates and virus detection & removal, is recommended for each business computer. Any of these services also may be performed separately at any specified interval. If you request AiPC to schedule your computer for a service or service package (as either a one-time only service or at a recurring interval), as a reminder AiPC will call or email you approximately one week in advance of the due date.

Data Back-up - All business files (e.g., client, financial and inventory) is important, and AiPC recommends data back up at regularly scheduled intervals. AiPC can assist you in backing up your data either manually or automatically. There are many options available and AiPC will be happy to discuss all of them with you. For additional data protection, off-site storage of data is available.

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